Privacy policy

Bold Tidy Supply respects the privacy of every visitor and customer. We understand that shopping online involves sharing personal information, and we take that responsibility seriously.

This Privacy Policy explains how JEM INCORPORATED, operating the website https://www.boldtidysupply.website/, collects, uses, stores, and discloses information when customers browse our website, place orders, contact customer support, or otherwise interact with our services.

2.1 Information We Collect

Depending on how you use our website, we may collect the following categories of information.

Personal and Contact Information

When you place an order or contact us, we may collect:

  • Full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number, if provided.

  • Other information you voluntarily submit through customer service communications.

Order and Transaction Information

To process purchases and provide customer support, we may collect:

  • Products purchased, such as rotating spice trays, oil dispensers, and paper towel holders.

  • Order numbers and purchase dates.

  • Order quantities and transaction totals.

  • Delivery preferences and shipment information.

  • Return, refund, or exchange details.

  • Customer service correspondence.

Payment information is generally handled by the payment processor selected at checkout. We may receive limited payment-related information, such as transaction confirmation, payment status, or a masked payment-card reference. We do not intend to store complete payment-card numbers or security codes on our own systems.

Technical and Device Information

When you visit the website, certain information may be collected automatically, including:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Website pages viewed.

  • Referral sources.

  • Approximate location derived from network information.

  • Date, time, and duration of website visits.

  • Diagnostic and performance information.

2.2 How We Use Personal Information

We use collected information for legitimate business and operational purposes, including:

Order Fulfillment

We use contact, billing, and shipping details to confirm purchases, prepare orders, arrange delivery, provide tracking information, and communicate important order updates.

Customer Support

Your information helps us respond to questions about product features, rotating mechanisms, oil dispenser components, paper towel holder installation, returns, refunds, and delivery issues.

Payment and Fraud Prevention

We may use transaction information to process payments, verify orders, detect suspicious activity, prevent unauthorized transactions, and protect the integrity of our website.

Website Improvement

Technical and usage information may help us understand how visitors navigate the store, identify website errors, improve loading speed, and make product information easier to access.

Business Communications

We may use your email address to send order confirmations, shipping updates, return notifications, and other service-related communications.

If we send promotional emails, we will provide an appropriate method to unsubscribe where required by law.

2.3 Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, tags, and similar technologies to support website functionality and understand visitor activity.

These technologies may be used to:

  • Keep shopping sessions functioning.

  • Remember selected preferences.

  • Support checkout and account features.

  • Measure website performance.

  • Understand traffic patterns.

  • Improve the relevance and effectiveness of website content or advertising, where applicable.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality, including shopping cart or checkout features.

2.4 How We Share Information

We do not sell personal information in exchange for money as a routine part of operating Bold Tidy Supply.

We may share limited information with trusted third parties when reasonably necessary to provide our services, including:

Payment Service Providers

Payment processors may receive information required to authorize and complete transactions, manage payment disputes, and prevent fraud.

Shipping and Delivery Providers

Carriers and fulfillment partners may receive your name, shipping address, and delivery-related details to transport your order.

Website Hosting and Technology Providers

Hosting companies, website platforms, security providers, and technical support services may process information to maintain website availability and functionality.

Analytics and Marketing Providers

Where used, analytics or marketing providers may process technical identifiers and browsing information to measure website performance or advertising activity, subject to applicable privacy requirements and available choices.

Legal and Regulatory Authorities

We may disclose information when required by law, court order, legal process, or a legitimate governmental request, or when disclosure is reasonably necessary to protect our rights, customers, property, or website security.

2.5 Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including:

  • Completing purchases and deliveries.

  • Maintaining transaction and accounting records.

  • Handling refunds, returns, and customer complaints.

  • Meeting tax, legal, and regulatory obligations.

  • Preventing fraud and resolving disputes.

  • Maintaining website security and operational records.

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal retention requirements.

2.6 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the nature of the information and the systems involved, safeguards may include restricted access, security monitoring, secure service providers, and appropriate data-handling procedures.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We cannot promise absolute protection against every possible security incident.

If a security breach triggers notification obligations under applicable law, we will take the steps required by the relevant legal requirements. Florida's Information Protection Act, including Florida Statutes §501.171, addresses reasonable security measures and notification obligations for covered breaches.


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2.7 Florida Privacy Rights

Florida residents may have privacy rights under applicable federal and state laws.

The Florida Digital Bill of Rights, contained in Florida Statutes §§501.701–501.722, provides certain rights to covered consumers, including rights relating to access, correction, deletion, portability, and certain opt-out choices. However, the law applies only when its statutory requirements are met; it does not automatically apply to every Florida business.


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Where the law applies to our business and the relevant processing activity, eligible consumers may have the right to:

  • Confirm whether we process their covered personal data.

  • Request access to covered personal data.

  • Request correction of inaccurate personal data.

  • Request deletion of eligible personal data.

  • Obtain a copy of certain personal data in a portable format.

  • Opt out of certain processing activities, where the law provides that right.

To submit a privacy request, email [email protected] with the subject line “Privacy Rights Request.”

We may ask for reasonable information to verify your identity and confirm that you are authorized to make the request. We will respond in accordance with applicable legal requirements.

2.8 Children's Privacy

Bold Tidy Supply is an online retail store intended for a general audience and is not designed to collect personal information directly from children under 13.

We do not knowingly collect personal information from children under 13 without the consent required by applicable law. If we become aware that such information has been collected improperly, we will take reasonable steps to delete it or address the issue as required by law.

2.9 Third-Party Websites

Our website may contain links to third-party payment services, shipping information pages, social media platforms, or other external websites.

These websites operate under their own privacy policies and practices. We are not responsible for the content, security, or privacy practices of websites that we do not control.

We encourage customers to review the privacy notices of third-party services before submitting personal information.

2.10 Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our business operations, website technology, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date. Continued use of the website after an update means you acknowledge the revised policy, subject to any consent requirements imposed by law.

2.11 Contact Us

For privacy questions, information requests, or concerns about how personal information is handled, contact:

JEM INCORPORATED
7847 HORSE FERRY RD
ORLANDO, FL 32835
United States
Email: [email protected]